FAQ | Frequently Asked Questions

Shipping | Forms of Payment Accepted| Returns and Exchanges | Changes or Cancellations | Product Related |

Shipping |
  • At this time our products are currently offered within the United States Only. We apologize for the inconvenience and sincerely appreciate your business.

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  • Orders:
    • Fulfilled orders submitted Monday through Thursday by 7 pm EST are shipped out the following business day unless there is a delay in payment recieved.
    • Orders received Friday – Sunday are shipped out on Monday.
    • Standard delivery – please expect within 4 to 10 business days for your package.
  • Haven’t Received Your Order? Access your order status by contacting us through E-mail or CHAT LIVE with us (Monday through Friday 10AM–7PM EST).

  • International Shipments:

    • At this time our products are currently offered within the United States Only. We apologize for the inconvenience and sincerely appreciate your business.

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Forms of Payment Accepted |
  • Our secured commerce platform accepts all major US Debit and Credit Cards: Visa, Mastercard, Discover, American Express, and Paypal.
  • For questions on data security: Refer to our privacy policy for further information.
Returns and Exchanges |
  • For the health and safety of our clients and staff we are currently not accepting any returns or exchanges of products to avoid a potential spread of the viral Covid-19.

We Apologize for the inconvenience this may cause.

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Changes or Cancellations |

Uh-Oh! You selected the wrong shade or you forgot to delete your duplicate item. We are human and understand mistakes happen!

Contact us by e-mail or use our Chat Feature to speak with a live agent within an hour of placing your order and we will do our best to accommodate your request.

Product Related |
  • Are your products Cruelty Free?
    • Yes. We love Animals and ban Animal testing in the development of our products.
  • Are your products Paraben Free?
  • Yes. Our top priority is ensuring the quality of our products and do not add additional preservative chemicals that may enhance or cause irritations to the skin.

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