FAQ | Frequently Asked Questions
Shipping | Forms of Payment Accepted| Returns and Exchanges | Changes or Cancellations | Product Related |
Shipping |
- At this time our products are currently offered within the United States Only. We apologize for the inconvenience and sincerely appreciate your business.
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- Orders:
- Fulfilled orders submitted Monday through Thursday by 7 pm EST are shipped out the following business day unless there is a delay in payment recieved.
- Orders received Friday – Sunday are shipped out on Monday.
- Standard delivery – please expect within 4 to 10 business days for your package.
- Haven’t Received Your Order? Access your order status by contacting us through E-mail or CHAT LIVE with us (Monday through Friday 10AM–7PM EST).
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International Shipments:
- At this time our products are currently offered within the United States Only. We apologize for the inconvenience and sincerely appreciate your business.
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Forms of Payment Accepted |
- Our secured commerce platform accepts all major US Debit and Credit Cards: Visa, Mastercard, Discover, American Express, and Paypal.
- For questions on data security: Refer to our privacy policy for further information.
Returns and Exchanges |
- For the health and safety of our clients and staff we are currently not accepting any returns or exchanges of products to avoid a potential spread of the viral Covid-19.
We Apologize for the inconvenience this may cause.
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Changes or Cancellations |
Uh-Oh! You selected the wrong shade or you forgot to delete your duplicate item. We are human and understand mistakes happen!
Contact us by e-mail or use our Chat Feature to speak with a live agent within an hour of placing your order and we will do our best to accommodate your request.
Product Related |
- Are your products Cruelty Free?
- Yes. We love Animals and ban Animal testing in the development of our products.
- Are your products Paraben Free?
- Yes. Our top priority is ensuring the quality of our products and do not add additional preservative chemicals that may enhance or cause irritations to the skin.
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